All reservations must be secured with a major credit card. To avoid missed appointments and late cancellation fees please call at least 24 hours prior to your appointment.

We understand that at times you may need to cancel or reschedule your appointment, because services are a guaranteed reservation 50% payment is required for the following: less than 24 hours notification to cancel or reschedule appointments, no show for appointments, and late arrivals.

Get more out of your treatment by arriving 15 minutes early to fill out paperwork and complete a new client evaluation.

We require a credit card to guarantee your appointment however, your credit card will not be charged unless you fail to cancel more than 24 hours prior to the start of your appointment or are more than 5 minutes late for your appointment. To review our cancellation policy in its entirety please click here.

Arriving late will simply limit the time for your treatment, thus lessening the effectiveness and your pleasure. You will still be charged the full fee for the appointment. 

At SkinWin all guests receiving treatments have not only the right, but also the responsibility to communicate openly with their esthetician about their service during the treatment. Any special expectations, personal preferences and/or possible concerns about how a treatment is progressing should first be addressed directly with the esthetician who is providing the treatment during the treatment.

If you have a special request to make your treatment more enjoyable such as dimmer lights, softer music, a lighter or heavier touch, an extra blanket, etc. Please do not hesitate to ask.

If there are certain things you wish your esthetician NOT to do such as work on your feet, your abdomen or scalp/hair, please communicate your desires.

In addition, you have the obligation to let your esthetician know about any health related conditions that could potentially cause you discomfort or harm during the course of your treatment. This would include, but is not limited to: pregnancy, recent surgeries, diabetes, injuries, high or low blood pressure, heart conditions, shellfish or iodine allergies, and any other allergies.

All of our services are designed to nurture, relax, restore and meet your specific needs. We welcome your input and feedback.

Please notify SkinWin at the time you are making your appointments and your esthetician at the beginning of your treatment. You will be informed if treatments are not recommended.

It is recommended that you shower before receiving your treatment and that you disrobe for your spa services. Your esthetician will leave the room for you to disrobe and you will lay under a sheet on the table. Upon completion of the treatment, your esthetician will again step out of the treatment room to allow you to redress into your clothes. Our esthetician are trained in proper draping techniques for your comfort. You may elect to receive treatments in your bathing suit or undergarments. Please remove all jewelry before visiting SkinWin.

Shaving is recommended but please be sure to do so at least eight hours prior to your scheduled appointment.

That depends on your individual needs. We believe in establishing a regular, convenient routine you can stick to both for treatment of any issues like acne or hyperpigmentation as well as ongoing maintenance to keep your skin clean, bright, healthy and breakout free. Our knowledgeable skincare professionals will work with you to create your ideal treatment plan based on your needs.

We are firm believers in establishing a routine to maintain clean, glowing, healthy skin. Once you have achieved your personal skin goals like clearing acne, uneven skin tone, or reducing fine lines, we recommend a facial every two weeks. On average, SkinWin clients receive three facials per month.